{"id":739,"date":"2024-06-13T16:25:02","date_gmt":"2024-06-13T08:25:02","guid":{"rendered":"https:\/\/www.bigdatasolutions.com.hk\/?page_id=739"},"modified":"2024-06-16T22:28:41","modified_gmt":"2024-06-16T14:28:41","slug":"joie-hong-kong-warranty-terms","status":"publish","type":"page","link":"https:\/\/www.bigdatasolutions.com.hk\/zh\/joie-hong-kong-warranty-terms\/","title":{"rendered":"Joie Hong Kong Warranty"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"739\" class=\"elementor elementor-739\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d6bd72 e-flex e-con-boxed e-con e-parent\" data-id=\"3d6bd72\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cce0ee4 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"cce0ee4\" 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class=\"elementor-element elementor-element-a50e897 e-flex e-con-boxed e-con e-parent\" data-id=\"a50e897\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4066b0 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b4066b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span data-contrast=\"none\">OUR GEAR<\/span><\/strong><strong>\u00a0<\/strong><strong><span data-contrast=\"none\">AND ACCESSORIES<\/span><\/strong><\/p><p><span data-contrast=\"none\">All of our products are covered by a\u00a0<\/span><span data-contrast=\"none\">2<\/span><span data-contrast=\"none\">-year warranty from the original date of purchase as shown on your sales receipt or invoice or as may be otherwise specified by us.<\/span><\/p><p><strong><span data-contrast=\"none\">Specifics<\/span><\/strong><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;335559738&quot;:750}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If for some reason our products show a defect in materials or workmanship when your product is used in accordance with our user manuals<\/span>\u00a0<span data-contrast=\"none\">during the warranty period, please<\/span><span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">contact us<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"none\">\u202f<\/span><span data-contrast=\"none\">To make a claim under the warranty, please\u202fhave your sales receipt, proof of purchase, model number and serial number on hand.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If your product fails due to a manufacturing defect, we will either send you a replacement part or make a repair free of charge. If a product cannot be repaired, we will replace the product with the same model and colour. If an identical product is not available, we will replace it with the closest model and colour.<\/span>\u00a0<span data-contrast=\"none\">However, please note our warranty applies to the original purchaser only, and the repairs do not extend the warranty.<\/span><\/p><p>Customer is required to bring relevant product to our designated repair center for maintenance.<\/p><p>Maintenance, inspection and repair are not immediate services and generally take 2-5 working days.<\/p><p><span data-contrast=\"none\">Please note that this warranty is only valid for goods purchased from our authorized retailers in Hong Kong.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><strong><span data-contrast=\"none\">Our Warranty DOES NOT Cover<\/span><\/strong><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;335559738&quot;:750}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Damage caused through normal wear and tear, accidental damage, misuse, negligence or if you don&#8217;t follow the user guides in our user manuals. Normal wear and tear includes: Wheels and Tyres that have worn down during regular use<\/span><span data-contrast=\"none\">;<\/span><span data-contrast=\"none\">\u00a0the natural fading of fabrics over time<\/span><span data-contrast=\"none\">;<\/span><span data-contrast=\"none\">\u00a0damage such as worn patches over time through regular use.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Corrosion or rust on the wheels or chassis due to extreme environmental conditions including high humidity, salt spray, ice or snow, insufficient maintenance or improper storage.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Repairs made by unauthorized third parties.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Incorrect or inappropriate usage of gear including but not limited to care, maintenance, storage and cleaning that does not follow the instructions in our manuals<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Casualties and carelessness including those caused by the use of unsuitable parts and by both air and freight transportation.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true}\">\u00a0<\/span><\/li><\/ul><p><strong>This Notice was last updated on 03\/06\/2024.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u4fdd\u56fa\u671f\u9650\u8a73\u60c5 \u6211\u5011\u7684\u7522\u54c1\u548c\u914d\u4ef6 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\u8f2a\u5b50\u6216\u5e95\u76e4\u56e0\u6975\u7aef\u74b0\u5883\u689d\u4ef6\uff08\u5305\u62ec\u9ad8\u6fd5\u5ea6\u3001\u9e7d\u9727\u3001\u51b0\u96ea\u3001\u4e0d\u8db3\u7684\u7dad\u8b77\u6216\u4e0d\u9069\u7576\u7684\u5b58\u5132\uff09\u800c\u7522\u751f\u7684\u8150\u8755\u6216\u751f\u93fd\u3002 \u672a\u7d93\u6388\u6b0a\u7b2c\u4e09\u65b9\u9032\u884c\u7684\u7dad\u4fee\u3002 \u4e0d\u6b63\u78ba\u6216\u4e0d\u9069\u7576\u4f7f\u7528\u7522\u54c1\uff0c\u5305\u62ec\u4f46\u4e0d\u9650\u65bc\u4e0d\u6309\u7167\u6211\u5011\u7684\u4f7f\u7528\u624b\u518a\u4e2d\u7684\u6307\u5357\u9032\u884c\u8b77\u7406\u3001\u7dad\u8b77\u3001\u5b58\u5132\u548c\u6e05\u6f54\u3002 \u7531\u4f7f\u7528\u4e0d\u9069\u7576\u96f6\u4ef6\u548c\u822a\u7a7a\u8ca8\u904b\u6216\u8ca8\u904b\u5f15\u8d77\u7684\u610f\u5916\u548c\u758f\u5ffd\u3002 \u6b64\u901a\u77e5\u7684\u6700\u5f8c\u66f4\u65b0\u65e5\u671f\u70ba2024\u5e746\u67083\u65e5\u3002 OUR GEAR\u00a0AND ACCESSORIES All of our products are covered by a\u00a02-year warranty from the original date of purchase as shown on your sales receipt or invoice or as may be otherwise specified by us. Specifics\u00a0 If for some &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.bigdatasolutions.com.hk\/zh\/joie-hong-kong-warranty-terms\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Joie Hong Kong Warranty&#8221;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-739","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/pages\/739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/comments?post=739"}],"version-history":[{"count":10,"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/pages\/739\/revisions"}],"predecessor-version":[{"id":762,"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/pages\/739\/revisions\/762"}],"wp:attachment":[{"href":"https:\/\/www.bigdatasolutions.com.hk\/zh\/wp-json\/wp\/v2\/media?parent=739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}